In short
- Under the Right to Information Act, 2005 (RTI Act), any citizen can ask a public authority for information. You don't have to give a reason.
- The application goes to the authority's Public Information Officer (PIO). For central government bodies the fee is ₹10. People below the poverty line (BPL) pay no fee if they attach proof.
- The PIO generally has to reply within 30 days, or within 48 hours if the information concerns someone's life or liberty.
- If you get no reply or are unhappy with it, you can file a first appeal within the authority, then a second appeal or complaint to the Central or State Information Commission.
- Some information is exempt. Since 13 November 2025, an amended Section 8(1)(j) exempts "information which relates to personal information".
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02What the law says
The RTI Act gives all citizens the right to information held by or under the control of a public authority (Section 3). "Information" is broad. It covers records, documents, emails, opinions, circulars, orders, logbooks, contracts, reports, samples and electronic data (Section 2(f)). The right includes inspecting records and works, taking notes and certified copies, and getting certified samples (Section 2(j)). A request can be made in writing or electronically, in English, Hindi or the official language of the area, with the prescribed fee (Section 6(1)). The applicant doesn't have to give a reason or any personal details other than what's needed to contact them (Section 6(2)).
The PIO must either provide the information or reject the request, citing the exemptions in Sections 8 and 9, within 30 days of receiving it. Information about a person's life or liberty must be provided within 48 hours (Section 7(1)). If the PIO doesn't decide in time, the request is treated as refused (Section 7(2)). If the authority misses the time limit, the information must then be given free of charge (Section 7(6)). If the request belongs to another public authority, it must be transferred within five days and the applicant told (Section 6(3)).
Section 8 lists information that need not be disclosed. Examples are information that would harm national security, information a court has barred from publication, Cabinet papers, information that would impede an investigation, and trade secrets. The Digital Personal Data Protection Act, 2023 replaced Section 8(1)(j) with a shorter clause: "information which relates to personal information". A government notification brought this change into force on 13 November 2025. The earlier version allowed personal information to be disclosed where a larger public interest justified it. A government explainer says Section 8(2), which allows access when the public interest in disclosure outweighs the harm, still applies. Petitions challenging the amendment are pending before the Supreme Court.
Appeals have two stages. A first appeal goes to an officer senior to the PIO in the same authority, within 30 days (Section 19(1)). A second appeal goes to the Central Information Commission (CIC) or the State Information Commission (SIC) within 90 days (Section 19(3)). Separately, anyone can complain to the Commission if, for example, no PIO was appointed, the application wasn't accepted, no reply came in time, the fee demanded was unreasonable, or the information given was incomplete or false (Section 18). The Commission can fine a PIO ₹250 a day, up to ₹25,000, for refusing an application, delay without reasonable cause, or knowingly giving false information (Section 20(1)).
Your state
General information for India. State-specific notes are listed below.
Karnataka · RTI in Karnataka
Karnataka's RTI Rules, 2005 set an application fee of ₹10. It can be paid by Indian Postal Order, demand draft, banker's cheque or pay order in favour of the State PIO, in cash, or by remitting it to the Treasury. Copies cost ₹2 a page (A4). Inspection is free for the first hour, then ₹10 for each half hour. A person claiming the BPL fee exemption must produce a valid BPL certificate (Rule 4(5)). Rule 4(6) says no fee is charged to a BPL card holder for information up to 100 pages. For more than 100 pages, the PIO can allow inspection of the records (at the inspection fee) or supply copies at ₹1 a page. Rule 14 says a request should relate to one subject and ordinarily not exceed 150 words. If it covers more than one subject, the PIO can answer only the first. Second appeals and complaints go to the Karnataka Information Commission, Mahiti Soudha, Bengaluru.
Keralam (Kerala) · RTI in Keralam
Under the Kerala Right to Information (Regulation of Fee and Cost) Rules, 2006, the application fee is ₹10. It can be paid by court fee stamp, remittance to the Government Treasury, cash against a receipt, or demand draft, banker's cheque or pay order to the State PIO. Since a 2021 amendment, copies cost ₹3 a page (A4). Inspection is free for the first hour, then ₹10 for every 30 minutes. The Rules say no fee is charged to people below the poverty line, as determined by the competent authority. A 2015 amendment had limited free information for BPL applicants to 20 pages. In a single-judge judgment of 13 February 2026, the Kerala High Court struck down that 20-page limit as going beyond the RTI Act (Nishad Shobanan v. Union of India, WP(C) 3530/2024, 2026:KER:13231 (opens in new tab)). The position can change if the ruling is appealed. Many state public authorities, including Secretariat departments, heads of departments, District Collectors and universities, accept applications online at rtiportal.kerala.gov.in (opens in new tab), with fees paid through e-Treasury. Second appeals and complaints go to the Kerala State Information Commission, which accepts them online.
Tamil Nadu · RTI in Tamil Nadu
Under the Tamil Nadu Right to Information (Fees) Rules, 2005, the application fee is ₹10. It can be paid in cash, by postal money order, court fee stamp, demand draft or banker's cheque. Copies cost ₹2 a page (A4 or A3). Inspection is free for the first hour, then ₹5 an hour. People below the poverty line pay no fee (G.O.Ms.No.1138, 14 November 2005); a certified extract of the BPL list approved by the Gram Panchayat or local body is enough proof. For Tamil Nadu government departments and public authorities, applications can also be filed at rtionline.tn.gov.in (opens in new tab). The fee there is ₹10 online, the text is limited to 3,000 characters, BPL applicants attach a certificate, and first appeals can be filed without a fee. Second appeals go to the Tamil Nadu Information Commission, Teynampet, Chennai.
03Where you can go
- The PIO of the public authority that holds the information, or its Assistant PIO. Applications can be posted or handed in.
- RTI Online (opens in new tab) for central government ministries, departments and other central public authorities. It is not for state government bodies.
- State RTI portals, where a state has one, for state government bodies. See the state notes.
- The First Appellate Authority, an officer senior to the PIO in the same public authority.
- The Central Information Commission (second appeals and complaints online at dss.cic.gov.in (opens in new tab)) for central bodies, or the State Information Commission for state bodies.
04How it usually works
- 01
People usually first work out which public authority holds the information and whether it's central or state. Many authorities list their PIO on their website.
- 02
The application names the PIO and the authority, lists the information sought in clear, specific points, and gives the applicant's address. Under the central rules it should ordinarily be under 500 words, but it can't be rejected only for being longer.
- 03
The fee is paid. Under the central rules it's ₹10, by cash against a receipt, demand draft, banker's cheque, Indian Postal Order, or online where the authority accepts it. BPL applicants attach a copy of their BPL certificate instead.
- 04
The PIO replies. If extra fees are due for copies, the PIO sends a calculation, and the days until payment are not counted in the 30 days (Section 7(3)). Under the central rules, copies cost ₹2 a page, and the first hour of inspecting records is free.
- 05
If no reply comes or the reply seems inadequate, a first appeal can be filed with the First Appellate Authority. The central rules don't set a fee for appeals.
- 06
If the first appeal isn't decided or the outcome is unsatisfactory, a second appeal can be filed with the Information Commission. It is filed with copies of the RTI application, the PIO's reply, the first appeal and its order, if any.
05Time limits
- 30 days: for the PIO to reply. 48 hours where the information concerns someone's life or liberty.
- +5 days: added when the application is given to an Assistant PIO (Section 5(2)).
- 5 days: for a wrong authority to transfer the application (Section 6(3)).
- 40 days: for the PIO to decide where third-party information is involved and the third party has been asked to comment (Section 11(3)).
- 45 days: for information on alleged human rights violations held by the intelligence and security organisations listed in the Second Schedule, after the Commission approves (Section 24).
- 30 days: to file a first appeal, from the reply or the date the reply was due. Late appeals can be admitted for sufficient cause.
- 30 days (at most 45): for the First Appellate Authority to decide (Section 19(6)).
- 90 days: to file a second appeal with the Information Commission. Late appeals can be admitted for sufficient cause.
06Documents to gather
- A copy of the RTI application and proof of sending (postal receipt, acknowledgement or online registration number)
- Proof of fee payment, or a copy of the BPL certificate
- The PIO's reply, any fee demand letter, and any transfer letter
- A copy of the first appeal and the First Appellate Authority's order, if any
- An index of documents, if filing a second appeal with the CIC
07Common questions
08Questions to ask an advocate
If you speak to an advocate, these questions can help make the conversation useful.
- Is the body I want information from a "public authority" under the RTI Act?
- Does an exemption in Section 8 apply to what I am asking for, and how has it been interpreted?
- Should I file a second appeal, a complaint, or both, given what happened?
- Does the amended Section 8(1)(j) affect my request?
09Sources
- Right to Information Act, 2005: Sections 2(f), 2(j), 3, 5(2), 6, 7, 8, 9, 11, 18, 19, 20, 24 (India Code) (opens in new tab)
- Digital Personal Data Protection Act, 2023: Section 44(3), substituting RTI Act Section 8(1)(j) (India Code) (opens in new tab)
- MeitY notification G.S.R. 843(E), 13 November 2025: commencement of DPDP Act provisions, including Section 44(3) (opens in new tab)
- PIB explainer on the DPDP Rules, 2025 (RTI Section 8(1)(j) and 8(2)) (opens in new tab)
- Right to Information Rules, 2012 (DoPT, G.S.R. 603(E), 31 July 2012): Rules 3–6, 8 (opens in new tab)
- RTI Online portal guidelines (DoPT) (opens in new tab)
- Central Information Commission: second appeal guidelines (opens in new tab)
- Karnataka Right to Information Rules, 2005, as amended: Rules 4 and 14 (BBMP copy) (opens in new tab)
- Karnataka Information Commission: about and address (opens in new tab)
- Tamil Nadu Right to Information (Fees) Rules, 2005 (TNSIC) (opens in new tab)
- Tamil Nadu G.O.Ms.No.1138, 14 November 2005: BPL fee exemption (TNSIC) (opens in new tab)
- Tamil Nadu RTI Online: guidelines (opens in new tab)
- Kerala Right to Information (Regulation of Fee and Cost) Rules, 2006 (S.R.O. 385/2006): Rules 3 and 4 (opens in new tab)
- Kerala RTI fee amendment, G.O.(P) No. 30/2021/GAD (S.R.O. 790/2021) (opens in new tab)
- Kerala G.O.(Ms) No. 94/2023/GAD, 19 June 2023: RTI online portal and e-Treasury payment (opens in new tab)
- Nishad Shobanan v. Union of India, WP(C) No. 3530 of 2024, 2026:KER:13231 (Kerala High Court, 13 February 2026): judgment text (LiveLaw copy) (opens in new tab)
- NIC Informatics, January 2022: Kerala State Information Commission online appeal and complaint system (opens in new tab)
