Terms of Use

01About these terms

These Terms of Use ("Terms") are an agreement between you and Vakil.ai Private Limited. They apply whenever you visit our website or use the Vakil service, including chat, document tools and anything else we offer (together, "Vakil" or the "service").

By using Vakil, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the service. These Terms are an electronic record under the Information Technology Act, 2000 and do not need a physical or digital signature.

02Who we are

Vakil is run by Vakil.ai Private Limited ("Vakil AI", "we", "us"), CIN [CIN], registered office at [Registered office address].

We are a technology company, not a law firm. We do not practise law, and we are not advocates. Using Vakil does not create an advocate–client relationship between you and Vakil AI, or between you and anyone who works for us.

03Disclaimer

04Who can use Vakil

You must be at least 18 years old and legally able to enter into a contract under Indian law (including the Indian Contract Act, 1872) to use Vakil. If you use Vakil on behalf of an organisation, you confirm that you are authorised to accept these Terms for it.

05Your account

• Give us accurate information when you sign up, and keep it up to date.
• Keep your password secure and do not share your account.
• You are responsible for activity on your account. Tell us at once if you suspect unauthorised use.

06Acceptable use

You agree not to:

• use Vakil for anything unlawful, fraudulent or harmful, or to harass or harm anyone;
• upload or share content that you have no right to share, or that is obscene, defamatory, infringing, or otherwise prohibited under Rule 3(1)(b) of the IT Rules, 2021;
• try to break, overload, or get around the security of the service;
• copy, reverse engineer, decompile or try to extract the source code or models behind Vakil;
• scrape, crawl or harvest data from Vakil using automated tools without our written permission;
• use Vakil to build a competing product, or resell it without our agreement; or
• pretend to be someone else, or misrepresent your connection with any person.

We may remove content or suspend accounts that break these rules.

07Your content

You own what you upload and type into Vakil. You give us a limited, non-exclusive licence to store, process and display it only so we can provide the service to you — including passing it to our processors, as described in our Privacy Policy.

You are responsible for your content and for making sure you have the right to share it — especially documents or details about other people.

08Advocates using Vakil

If you are an advocate using Vakil in your practice:

• Everything Vakil produces — summaries, research, drafts — is a draft and work product for your professional review. It is not a finished opinion.
• You remain fully responsible for the advice you give your clients and for complying with the Advocates Act, 1961, the Bar Council of India Rules, and your professional duties, including client confidentiality.
• You must not use Vakil to solicit or advertise for work in breach of the Bar Council of India Rules.

09Platforms and embedded use

Where Vakil is embedded in another business's product, it provides only category-level legal information — not advice on any specific person's situation or transaction. That use is governed by a separate written agreement between Vakil AI and the platform, which takes priority over these Terms where they conflict.

10Fees

Vakil is currently free to use while in beta. If we introduce paid features, we will show the price clearly and ask you to agree to separate terms before you are charged anything.

11Intellectual property

Apart from your content, everything in Vakil — software, design, text, logos, the "Vakil AI" name and brand — belongs to Vakil AI or its licensors and is protected by Indian and international law. You may use the information Vakil gives you for your own personal matters (or, for advocates, in your practice), but you may not copy or reuse our service or brand without written permission.

12Third-party links and services

Vakil may link to government websites, court portals or other third-party services. We do not control them and are not responsible for their content, accuracy or privacy practices. Your use of them is governed by their own terms.

13Availability, changes and beta status

Vakil is in beta. We work to keep it available and accurate, but we do not promise it will be uninterrupted, error-free or always available. We may add, change or remove features, or suspend the service for maintenance, and will give notice of major changes where we reasonably can.

14Limitation of liability and indemnity

Vakil is provided "as is" and "as available". To the extent the law allows, we are not liable for any decision you make or action you take based on information from Vakil, or for any indirect, incidental or consequential loss, such as lost profits, lost opportunities or lost data.

Where we are liable to you, our total liability for all claims relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, and (b) ₹5,000.

Nothing in these Terms limits liability that cannot be limited under Indian law — including your rights under the Consumer Protection Act, 2019, or liability for fraud, or for death or personal injury caused by our negligence.

You agree to compensate Vakil AI for reasonable losses and costs (including legal fees) arising from your clear breach of these Terms or misuse of the service, or from content you upload that infringes someone else's rights.

15Termination

You can stop using Vakil and delete your account at any time. We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or if we stop offering the service — and, where reasonable, we will tell you first and give you a chance to download your data. Sections that by their nature should survive (such as the disclaimer, limitation of liability and governing law) continue after termination.

16Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to any rights you have under consumer protection law to bring a claim where you live, the courts at [City] have exclusive jurisdiction over any dispute arising from these Terms or the service. We encourage you to contact us first — most issues can be resolved quickly.

17Grievance Officer and contact

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our Grievance Officer is:

• Name: [Grievance Officer name]
• Email: [grievance@vakil.ai]
• Address: Vakil.ai Private Limited, [Registered office address]

We will acknowledge complaints within 24 hours and resolve them within 15 days of receipt, or sooner where the IT Rules require it.

18Changes to these terms

We may update these Terms from time to time. We will change the "Last updated" date and, for significant changes, notify you by email or in the app before they take effect. If you keep using Vakil after the changes take effect, you accept the updated Terms.